Brightbill is an authorized manufacturer warranty repair center for Blue Bird, Elkhart Coach, Goshen Coach and Turtle Top. Our parts department maintains a complete inventory of genuine manufacturer replacement parts ready to be installed by our certified trained mechanics. We have compiled a few of the most frequently asked warranty questions and answered them below. If you do not find the answer you are looking for, call or write Wes Weaver, Brightbill's warranty administrator on staff to assist you with whatever warranty inquiries or concerns you may have. You can reach Wes Weaver toll-free @ (800) 932-4625 ext 330.
Q - How do I get service for a new vehicle under warranty?
A - Before calling or writing obtain the details we need to assit you. We need the following information: body number, make, model, year and mileage of the vehicle. Then simply call Wes Weaver, our warranty administrator or send a note to Brightbill's warranty department and we will provide you the proper direction.
Q - Can I get warrenty repairs completed at another service center?
A - Always check wth the Brightbill's warranty team priour to authorizing any warrranty repairs on your vehicle or accessory by another service center.
Q - What is the period of coverage?
A - Each vehicle will have included a manufacturers limited warranty certificate explaining the coverage of that specfic bus or van. Also included with the vehicle warranty are certificates of warranties for any options your vehicle came equipped with, such as wheelchair lifts, air conditioning system, audio video systems, etc. Each warranty certificate has unique and specific conditions and length of terms of warranty coverage periods.
Q - What must you do to keep the warranty in effect?
A - You must perform reasonable and necessary maintenance of the vehicle and use it in accordance with the manufacturer's directions and/or recommendations.